Enbridge's response to COVID-19



COVID-19 has created an extraordinary set of circumstances and challenges. As a company, and a team that is part of thousands of communities across North America, we are doing everything we can to protect the health and safety of our employees and the public. Nothing is more important.

Protecting Employees and the Public

At Enbridge, safety is our top priority. That is why we are taking proactive measures to protect the health and safety of our employees and the public during the COVID-19 pandemic.

We are operating at a heightened level of emergency response preparedness and staying closely connected to recommendations from public health authorities and medical experts.

We have taken steps to help prevent our employees’ exposure and are doing our part in helping prevent the spread of the virus including:

  • Enacted work-at-home plans across the organization starting Tuesday, March 17
  • Implemented procedures to ensure the integrity of our operations and the health of employees in our Control and Call Centers.
    • We have employed our back-up center and are sanitizing after every shift change.

Ensuring Ongoing Safety and Reliability

The safe operation of our facilities is not impacted. Enbridge continues to employ all safety processes and procedures as normal.

Our business continuity plans enable us to manage unfolding developments related to COVID-19. We are prepared and have rolled out plans to ensure the continued safe operation of our facilities.

Enbridge provides an essential service across North America. We know our customers, and the communities where we operate, depend on us to safely and reliably provide the energy they need to heat their homes and fuel their lives. We are prepared to do that under any circumstances.


Dexterity, diligence and an equipment inspection from 2,100 miles away

Inventive remote solution satisfies Enbridge’s quality standards, supplier’s COVID-19 safety protocols

Maintaining safe operations, while staying six feet apart

Our field operations colleagues are finding inventive ways to complete work safely, while limiting interactions with others.


Supporting our Communities

The COVID-19 pandemic has had a deep impact in the communities in which we operate. We’re providing support in our communities by advancing funds to respond and provide relief to those who are most vulnerable.

Our teams in our operating regions are working closely with our nonprofit community partners, our closest Indigenous and Tribal neighbors, and local governments to identify where resources are needed most – including food banks, social service agencies, mental health organizations, first responders and healthcare providers.

Built for Business Resiliency

Enbridge has thrived in tough markets, like previous financial crises, and previous commodity downturns. Our low-risk business model is built for resiliency and generates predictable and growing cash flow through commodity cycles.

Our people, assets, financial strength, and adaptability to global crises and changing markets for more than 70 years underscore Enbridge’s strength and resiliency.

Managing and Overcoming COVID's Challenges

During these extraordinary times, Enbridge employees and teams across North America are managing and overcoming unprecedented challenges—while continuing to deliver for our customers and communities. Click on the links below to read some of their stories.

 

Turning to 3D printing in support of health professionals

Enbridge employees in North Dakota are using technology to produce masks and face shields for doctors, nurses and medical staff.

Supporting the move to online community programming

Community organizations are moving their programming online where possible, and we're helping with that change.