A Safe and Healthy Workplace


Safety is not just a core value at Enbridge. It’s the very foundation of our business. We work relentlessly to ensure the safety of our workforce and communities, keep our infrastructure healthy and fit for service, and maintain strong emergency preparedness and response systems.

The safety of our people, and the communities in which we live and operate, always comes first.

Business Context and our Strategic Response

Enbridge’s strategy identifies safety and operational reliability as our highest priority. We don’t view safety in terms of degrees, or incremental improvement. For Enbridge, safety is a value. We are committed to ambitious safety goals: to lead our sector in safety and operational reliability; to foster a strong performance-based safety culture; and to achieve zero injuries, incidents and occupational illnesses. We are pursuing those goals aggressively.

While our overall performance for employee and contractor personal safety continues to rank among the strongest in the industry, tragically we lost a member of our team last year while completing an aerial survey of one of our pipelines. The loss was a reminder of the inherent risk in our work and how we must maintain constant vigilance, rigorous processes and unwavering focus on ensuring all who work on our behalf go home safely every day.

Our Approach

In 2018, Enbridge established a centralized safety and reliability team serving LP and GTM. We will further expand on this centralization in 2019 to include our utility business unit, Gas Distribution and Storage. Consolidating our safety teams will ensure that we apply the best in safety standards, policies and practices in an efficient, consistent manner across the organization.

Enbridge Management System Structure

Brianne Metzger Doran

“Safety is at the foundation of everything we do. It is the base upon which we build our success and the cornerstone of our reputation. But safety is about more than that. Safety is our shared value—it is our obligation and commitment to protect ourselves, our co-workers, the public, the communities where we live and work, and the environment from harm—in every decision and action, every day.”

Brianne Metzger-Doran,
Vice President, Safety and Reliability

Enbridge’s Management System Structure (EMSS) helps us assess risks, mitigate them and design and implement programs to ensure their effectiveness.

EMSS sets enterprise-wide minimum safety and reliability requirements, including risk management and process safety, and guides implementation of the programs.

This structure allows us to mandate the application of systematic risk management—design principles, engineering and operating practices—throughout the Company.

Our leaders are responsible for developing and supporting improved safety performance and a positive safety culture, as well as demonstrating and exercising safety leadership. In addition, all workforce personnel—employees and contractors—help sustain our strong safety culture, including the responsibility to report hazards, potential hazards and incidents.

We investigate incidents and near misses to identify root causes and implement effective corrective actions to prevent recurrence. And, on a quarterly basis, we analyze the nature of any injuries that occurred, as well as the type and root cause of the incidents that led to the injuries. Based on that analysis, we work to mitigate workplace risks and improve our safety performance.

Safety Principles and Lifesaving Rules

Our safety principles

1 All injuries, incidents and occupational incidents can be prevented.
2 All operating exposures can be controlled.
3 Leaders are accountable for safety performance.
4 All employees and contractors are responsible for safety.
5 Assessment and improvement are a must.
6 We promote off-the-job health and safety for our employees 24/7.

Our safety principles are a set of actions with the purpose of improving performance and creating awareness of actions for a safe workplace. They complement our Lifesaving Rules.

The Lifesaving Rules are six powerful rules founded on real incidents at Enbridge that focus on eliminating incidents and guide the behavior of employees and contractors.

Safety Accountability

Strong safety performance requires a multi-layered management approach to promote and support individual and team contributions. Senior management annually sets detailed safety performance metrics at the business-unit level. These metrics focus on key performance factors related to safety and operational reliability. They link safety performance to employee compensation through incentives, rewarding effective and proactive safety behaviors and excellent safety performance. See the Executive Compensation section on Page 14 for more information.

In addition, we provide training on risk and safety topics such as hazard management, Lifesaving Rules, incident prevention and emergency preparedness and response.

Our Lifesaving Rules

Our Lifesaving Rules

Safety Culture

Employee Total Recordable Incident Frequency1

Employee Total Recordable Incident Frequency

1Number of recordable incidents multiplied by 200,000 hours, then divided by total hours worked
22015 and 2016 show respective Enbridge and Spectra data prior to the companies' combination

In 2018, Enbridge finalized its Safety Culture Framework and, more importantly, the supporting safety culture assessment toolkit and implementation strategy.

Our safety culture framework aligns with the Canadian National Energy Board Statement on Safety Culture, the American Petroleum Institute’s Recommended Practice 1173 and safety culture frameworks from other high-hazard industries.

We must continually assess and improve upon how we think, act and interact when it comes to safety. In 2019, in partnership with the Interstate Natural Gas Association of America and the Canadian Energy Pipeline Association, we conducted an employee safety survey. This will help us understand where we are performing well and where we need to improve.

Contractor Safety

The contractors and subcontractors we work with are our partners in safety, and we expect them to be leaders in safety. We systematically and continually monitor contractors’ safety and work performance. Our Contractor Safety Committee comprises contractor safety management members from across the enterprise. The committee focuses on continual improvement of our contractor safety management process to drive safety performance throughout Enbridge and across our industry.

Our Performance

Contractor Total Recordable Incident Frequency1

Contractor Total Recordable Incident Frequency

1Number of recordable incidents multiplied by 200,000 hours, then divided by total hours worked
22015 and 2016 show respective Enbridge and Spectra data prior to the companies' combination

Our employee three-year average trend in Total Recordable Incident Frequency continues to improve and is well below industry benchmark of 1.0, determined by the Bureau of Labor Statistics (BLS). In total, we had 80 recordable employee injuries in 2018, compared with 95 recordable injuries in 2017.

Contractor incident rates have greatly improved in 2018, and the three-year average is also well below the industry benchmark of 1.24.

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